FAQ
Answers before you upload.
A concise guide to files, pricing, privacy, project tracking, and delivery.
Q
How long does editing take?
A
Standard turnaround is 48 hours for up to 5,000 words.
Q
Is my document secure?
A
Yes, all files are encrypted and automatically deleted after 30 days.
Q
Do you offer formatting?
A
We support APA, MLA, Chicago, and custom academic formats.
Which file types are accepted?+
Version 1 supports .doc, .docx, and .txt files so word count and pricing can be calculated reliably.
How is pricing calculated?+
Pricing is based on service type, total word count, and the selected turnaround option.
Can I track my order?+
Yes. Every paid project appears in the user dashboard with status, payment details, files, and notes.
Are files private?+
Original and completed files are stored privately, with access limited to the client and authorized internal team.